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Grow Deposits
With an Automated
Refer-a-Friend Program

Turn your existing account holders into a source of new deposits. Nueve automates the referral journey, from sending invitations by email, text, or social media to tracking qualifying activity and paying rewards.

Why referrals

Turn Account Holders Into Advocates

Your existing account holders already trust you, and a referral carries that trust with it. For your institution that means stickier account holders and lower acquisition costs: referred account holders stay longer and are more valuable over time.

Nueve turns those existing relationships into a measurable growth channel.

Turn account holders into advocates
The business impact

One Referral Program. Three Business Outcomes.

Improve Retention

18%

less likely to leave, referred account holders have a retention advantage that lasts for years.

Lower Acquisition Costs

60%

more than the referral reward paid out — that's roughly the additional value referred account holders bring, on top of costing less to acquire.

Increase Engagement

17%

more products are held by bank advocates, with up to 30% more of their wallet in the primary relationship.

Rewards matter too: Rewarding the whole relationship, not just the signup, gives account holders a reason to refer again.
How it works

Turn Referrals Into a Simple, Automated Process

A Member Refers a Friend

Existing Account Holder Sends Referral

Account holders send referrals directly from their existing digital banking experience.

You Set the Requirements

You Set the Requirements

Choose qualifying criteria such as direct deposit, card activity, or minimum funding.

Automated Referral Tracking

Automated Referral Tracking

The platform tracks the referral from invitation through account opening and qualifying activity.

The Reward Is Paid

The Reward Is Paid

Once requirements are met, the reward is automatically paid to eligible account holders.

The Cycle Continues

The Cycle Continues

New account holders can become future advocates, creating an ongoing referral channel.

Qualification & reward

Reward the Relationship, Not Just the Signup

Pay When the New Relationship Is Valuable

A simple signup bonus only rewards an account opening. With Nueve, you decide what qualifies for a reward. That means you can reward the behaviors that matter to your institution, such as:

YOU DECIDE WHAT QUALIFIES
Direct deposit Card activity Minimum funding A specific product
When the requirements are met, the reward is paid
When they are not, your institution does not spend the money
Track every referral

See What Is Working in Real Time

The program provides two views of each referral:

Back office dashboard

Your team tracks each referral and its status, and sees where referrals are getting stuck.

Account holder view

The acceptor signs in to their online banking and follows their own progress toward the reward, which keeps them from calling your institution to ask where it is.

Referral pipeline dashboard

Case Spotlight

Magnifi Financial

Turning member trust into scalable growth

Magnifi Financial used Nueve's automated Refer-a-Friend experience on Q2 to streamline referrals, improve visibility, and create a scalable member-growth channel.

Read the full story
Magnifi Financial member using digital banking

See How It Works

A 20-minute demo shows how the referral journey works end to end, how rewards are triggered, and what implementation looks like.

Book a demo
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