The Problem
Advia Credit Union wanted their members to immediately fund their new accounts from an external account after opening the new account online.
The traditional method to link an external account takes 2-3 days to receive micro-deposits, and then the member has to manually enter the deposit amounts before they can transfer money. This process is lengthy and is prone to user input errors, which can result in lost customers.
The Solution
Nueve Solutions integrated Plaid with Advia Credit Union to enable their members to instantly and securely link their external accounts using their login credentials. This minimized the friction in funding new accounts and transfering money, which means more active and engaged users.
The Technology
We used the Q2 SDK and Plaid API to provide immediate external account linking for Advia Credit Union and their online banking users.
