Self-Service Certificates of Deposit
Built for financial institutions that want to increase deposits, automate manual work, and deliver a digital experience account holders love.
What account holders can do
Give your account holders a fast, intuitive way to manage their CDs online—without calling support or visiting a branch.
Renew CDs
Switch terms at maturity to any currently offered term. Rates & terms pull directly from your core — no duplicate updates.
Open new CDs
Fund from internal or external funding sources. Faster deposit acquisition with a seamless digital flow.
Cash out CDs
Close and transfer funds from mature CDs without involving staff.
Manage beneficiaries
Add, remove, or view beneficiaries on any deposit account from a single place. Saves branch and call center time while increasing accuracy.
Why banks and credit unions are adopting Self-Service CDs
1. Deposit growth
Digital convenience drives more CD deposits. Even a 0.5% lift across digital users can generate $2.5M in new CD deposits, creating $50K in annual NIM revenue.
2. Efficiency gains
Automate renewals, openings, cashouts, and beneficiary updates. Institutions typically save $27K–$40.5K per year in staff efficiency alone.
3. Improve retention & loyalty
Meeting modern digital expectations reduces churn. A 1-point churn improvement can retain $5M in deposits, worth $100K in annual NIM revenue.
Seamless integration
Self-Service CDs integrates directly with your core and digital banking environment. Available on the Q2 Marketplace with quick, low-lift implementation and configurable terms, disclosures, and eligibility rules.
Financial impact at a glance
Operational Efficiency
- 5,000 annual CD interactions automated
- 12 minutes saved per interaction
- Up to $40.5K saved annually
Deposit Growth
- 0.5% digital conversion lift
- ~$2.5M additional deposits
- $50K annual NIM uplift
Retention Improvement
- 1,000 users retained
- $5M in deposits preserved
- $100K retention value annually
See How It Works
A 20-minute demo shows how users renew, open, and cash out CDs, how core rates flow into the experience, and what implementation looks like.
Book a demo